PRIVACY POLICY

This Privacy Policy (“Privacy Policy” or “Policy”) describes how Ninetv (“Company”, “we”, “us” or “our”) collects, uses, stores, processes, discloses and protects the personal information of users (“User”, “you”, “your”) who access or use the Ninetv application, website, portals, domains, sub-domains, mobile versions and associated services (collectively, the “Site”).

By accessing, registering with, or using the Ninetv APP or Website, you agree to the collection, use, storage, processing and disclosure of your information in accordance with this Privacy Policy, the Terms of Use and any other applicable policies. If you do not agree with this Privacy Policy, please discontinue the use of our services immediately.

1. INFORMATION WE COLLECT

We may collect the following categories of information from you:

a. Personal Information

Information that can identify you, including but not limited to:

  • Name
  • Email address (Gmail ID used for login)
  • Mobile number
  • Age / Date of Birth (for age verification)
  • Profile details
  • Communication details
b. Account & Usage Information
  • Login credentials
  • Subscription details
  • Viewing history and content preferences
  • Device information (device type, operating system, app version)
  • IP address, browser type, and location data
c. Payment Information

We do not collect or store your bank account details, credit/debit card numbers, OTPs, passwords or any financial credentials. All payment transactions are processed through third-party payment gateways, and their respective privacy policies govern such transactions.

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

  • To create and manage your account
  • To provide access to content, subscriptions and services
  • To verify age eligibility and compliance with legal requirements
  • To process subscriptions and service renewals
  • To improve user experience, content quality and platform performance
  • To communicate important updates, offers, or service-related notifications
  • To prevent fraud, abuse, unauthorized access or illegal activities
  • To comply with legal obligations and enforce our Terms of Use

3. DISCLOSURE OF INFORMATION

We do not sell, rent or trade your personal information to third parties.

However, we may disclose your information in the following cases:

  • To payment gateway providers for processing transactions
  • To service providers, partners or vendors assisting in platform operations
  • To comply with legal obligations, court orders, or government requests
  • To protect the rights, property or safety of Ninetv, its users or the public

All such disclosures are made in compliance with applicable laws and under strict confidentiality obligations.

4. THIRD-PARTY LINKS & SERVICES

The Ninetv APP and Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or policies of such third-party platforms. Users are advised to review the privacy policies of third-party websites before providing any personal information.

5. DATA SECURITY

We implement reasonable administrative, technical and physical security measures to protect your personal information from unauthorized access, misuse, loss or alteration. However, no system is completely secure, and we do not guarantee absolute security of your information transmitted over the internet.

6. USER RESPONSIBILITIES

You are responsible for:

  • Maintaining confidentiality of your login credentials
  • Ensuring accuracy of the information provided
  • Not sharing your account with unauthorized persons
  • Informing us immediately in case of unauthorized account access

We shall not be liable for any loss or damage arising from your failure to safeguard your account information.

7. AGE RESTRICTION & CHILD PRIVACY

Our services are intended for users aged 7 years and above, excluding 18+ content which is restricted accordingly. We do not knowingly collect personal information from children below the permitted age. Any misrepresentation of age is the sole responsibility of the user.

8. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes and enforce agreements.

9. CHANGES TO THIS PRIVACY POLICY

Ninetv reserves the right to modify, amend or update this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the APP or Website. Continued use of our services after such changes constitutes your acceptance of the revised Privacy Policy.

10. GOVERNING LAW & JURISDICTION

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Mumbai, India, as per applicable laws and arbitration provisions.

11. CONTACT US

For any questions, concerns or grievances related to this Privacy Policy, you may contact us through the official communication channels provided on the Ninetv APP or Website.